Privacy Policy

Last updated: September 1, 2026

Riverbend Energy Services ("we," "us," or "our") operates this website to share information about our services, and to let visitors request a consultation or ask us a question directly through this site. This page explains what information we collect, how it's used, and your choices.

1. Information We Collect

When you submit our contact form, we collect the information you provide — typically your name, email address, phone number (if given), and the details of your message or project. We also offer direct phone/email links elsewhere on the site; anything you share that way goes straight to us the same way any phone call or email would, outside of this website's systems.

Like virtually every website, our hosting and content-delivery providers automatically log basic technical details for security and performance — IP address, browser type, device type, and pages visited. This data isn't used to identify individual visitors.

2. How We Use Information

We use the information you submit through the contact form solely to respond to your inquiry, discuss your project, and provide a quote or schedule service if you request one. We do not use it for marketing emails, newsletters, or any purpose beyond responding to what you asked us. Technical/server log data is used only to keep the site secure, diagnose problems, and understand general traffic patterns.

3. How We Store and Protect Your Information

Contact form submissions are stored in our secure backend database, accessible only to Riverbend staff who need it to follow up with you. We retain submissions for as long as reasonably needed to respond to your inquiry and maintain business records, and take reasonable technical and organizational measures to protect it from unauthorized access.

4. Cookies and Tracking

We don't use this site for advertising, retargeting, or behavioral tracking, and we haven't installed tools like Google Analytics or the Meta/Facebook Pixel. The contact form itself doesn't use tracking cookies — submitting it simply sends your message to our database. If that ever changes, we'll update this policy and add a cookie consent option if required.

5. Third-Party Services

A couple of features on this site pull in publicly available data from outside services: an interactive map (via OpenStreetMap) showing our general service area, and a live sunrise/sunset and sun-position display sourced from a public solar-data API. Neither receives or shares any personal information you submit through the contact form.

6. Sharing and Sale of Information

We do not sell your personal information, and we do not share it with advertisers. It may be processed by our website hosting and backend database providers solely to operate the contact form and store your message — never for their own marketing purposes.

7. Your Rights

Depending on where you live, privacy laws such as the Colorado Privacy Act or the California Consumer Privacy Act may give you the right to know what personal data we've collected about you, request a copy, ask us to delete it, or opt out of certain processing. To make a request, contact us using the information below.

8. Children's Privacy

This website and its contact form are intended for adults researching services and are not directed at children under 13. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy as our services or website features change. The "Last updated" date at the top of this page reflects the most recent revision.

10. Contact Us

If you have questions about this privacy policy or how we handle information you submit, reach out at hello@riverbend.energy.

© 2026 Riverbend Energy Services

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